ShopBot

Technical  Q & A

Error - Runtime Error 13 (Type Mismatch)

Make a note of when the runtime error pops up. The most common fix for this is to delete the .ini file:

1)          First, open a folder and (depending on the version of Windows) there will be either “Organize” in the top left of the folder, or “View” in the toolbar.

a.       If in Organize, you will see an option for “Folder and search options” open this and go to step 2.

b.      If in View, then you will select “Folder Options”.

2)          Find the Hidden Files and Folders category and change the value from don’t show, to show hidden files and folders, and hit OK.

3)          Delete the .ini, go to C:/Program Data/ShopBot/ShopBot 3 (This is not on XP) and delete the file called “shopbot” that is the configuration settings file. If on XP, it is in C:/Program Files/ShopBot/ShopBot 3. Once deleted, restart the shopbot software.

If this does not work, follow the software uninstall/reinstall procedure on pages 3-5 of this document: http://www.shopbottools.com/ShopBotDocs/files/UninstallandReinstallSB3.pdf

Need additional information? Let us know

Share this answer:

ShopBot Tools, Inc.

Toll Free: 1-888-680-4466

Phone: 919-680-4800
Fax: 919-680-4900

ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
USA

Office Hours
Monday–Friday: 9am–5pm EST

After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 8am–9pm EST

Office Closure
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.

Outside of normal office hours, we regularly check for support requests, email and phone messages. To make sure we can get back to you as soon as possible, leave a phone number or return email address where you will be available.