This occurs when a cut file is run that has commands for an
axis that is not currently being used. Most often this is the A or B axis. If needing to add an indexer or second cutting head, go to Values->Display Values and set the "Number of Axes Displayed" to 5.
Most likely, a tool number in the file has been designated for the A axis.
Check the file being run, and set the tool number to a number between 1 and 19
if you are using one cutting head.
Need additional information? Let us know
Share this answer:
Toll Free: 1-888-680-4466
Phone: 919-680-4800
Fax: 919-680-4900
ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
USA
Office Hours
Monday–Friday: 9am–5pm EST
After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 10am–5pm EST
Office Closure
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day,
Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.
Outside of normal office hours, we regularly check for support requests,
email and phone messages. To make sure we can get back to you as soon as possible,
leave a phone number or return email address where you will be available.