Technical Q & A
Record the error message (take a screenshot!) and record what the tool was doing when the error occurred. Try and find as much info on this error using this FAQ and other ShopBot documentation.
Report this info to Tech Support at firstname.lastname@example.org if error info is not available in this FAQ.
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ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
Monday–Friday: 9am–5pm EST
After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 8am–9pm EST
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.
Outside of normal office hours, we regularly check for support requests, email and phone messages. To make sure we can get back to you as soon as possible, leave a phone number or return email address where you will be available.