Technical Q & A
Tools must be hard-wired to their own disconnect boxes by a licensed electrician.
Only Desktops, Desktop MAXs, and Handibots come with plugs. ShopBot does not supply a cable for hard-wiring. The electrician must select the appropriate cable.
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Toll Free: 1-888-680-4466
ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
Monday–Friday: 9am–5pm EST
After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 8am–9pm EST
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.
Outside of normal office hours, we regularly check for support requests, email and phone messages. To make sure we can get back to you as soon as possible, leave a phone number or return email address where you will be available.