To reinstall the drivers, it is necessary to see hidden files and folders. Open Folder Options by clicking the Start button, Control Panel, Appearance and Personalization, and then the Folder Options. Click on the View tab. Under Advance Settings click Show hidden files, folders, and drives, and click OK.
Bring up the device manager. For Windows 7 and up go to step 2a. For XP machines go to step 2b.
Pull up the start menu, type ?Device Manager? (without quotes) into the search bar, click on device manager.
Access Device Manager by clicking Start->Control Panel->System->Hardware--> Device Manager
Click on the menu item Ports to see if ShopBot Controller (COM#) (where # is some number) appears underneath. If so, the ShopBot Drivers are correctly installed. Otherwise, continue below.
Scroll to an item labelled Other Devices or Unrecognized Devices. Click on it and look for ShopBot Controller with a yellow question mark next to it. Double click to open a properties window.
Under device status, it will say "drivers for this device have not been installed". Click on the Update or Reinstall button at the bottom of the window. When prompted, DO NOT CLICK Install Automatically. Instead, choose Browse to a Specific Location.
Browse to the main C: drive by clicking Computer (on the left) and then clicking OS (C:). Click on the folder labelled Program Files (x86). If using a 32 bit computer, this folder will not exist ? in that case click on the plain Program Files folder. Click on the folder ShopBot-> ShopBot3->Drivers. If loading the drivers for a USB-USB connection, go to step 6a, if loading the drivers for a USB-Serial connection, go to 6b.
select the folder ShopBotControllerV201. Click Okay or Open to select this folder.
select the folder Quatek. Click Okay or Open to select this folder. If the device manager says that it cannot find the drivers, follow this link to the IOGear website and install the IOGear for windows systems, then unplug and plug back in the USB to get the driver to apply. https://www.iogear.com/support/dm/driver/GUC232A.
The drivers should reinstall automatically. It may be necessary to unplug and re-plug in the USB cable from the tool to the computer. Check that the drivers are installed correctly by repeating steps 2) and 3).
ShopBot Tools, Inc.
3333-B Industrial Drive
Durham, NC 27704
Monday–Friday: 9am–5pm EST
After Hours Tech Support
Monday–Friday: 5pm–9pm EST
Saturday–Sunday: 8am–9pm EST
ShopBot Tools, Inc. is closed New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the following Friday, and Christmas Eve and Christmas Day.
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